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In accordance with the legal norms, CONSCIOUS.ME, Staša Rep s.p.. does not recognize any contractor for out-of-court settlement of consumer disputes as competent to deal with a consumer dispute that the consumer could launch in accordance with the Out-of-Court Consumer Dispute Resolution Act.
CONSCIOUS.ME, Staša Rep s.p., As a provider of goods and services, enables the online trade in the Republic of Slovenia and other European countries, as well in Serbia, Montenegro, Bosnia and Macedonia, publishes an electronic link to the Internet Dispute Resolution Consumer Platform (SRPS) on its website. The platform is available to consumers here.
The mentioned arrangement is based on the Law on out-of-court settlement of consumer disputes, Regulation (EU) No. 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2016/2004 and Directive 2009/22 / EC.